Privacy statement
This policy explains how HES International B.V. and its terminal companies collect, use, and protect personal data when you visit this website or contact us. We keep this notice clear and current, and we only collect what we need to respond to you and operate our services.
Who we are
HES International B.V., headquartered in Rotterdam, is the data controller for this website. Our terminal operating companies act as joint controllers where they handle your enquiry.
What we collect
We collect the details you provide through our forms, such as your name, company, email, and message, along with limited technical data (such as IP address and browser type) needed to keep the site secure and functioning.
How we use your data
We use your information to respond to commercial and operational enquiries, to process Open Season expressions of interest, and to improve our website. We do not sell your data.
Cookies & analytics
Essential cookies keep the site working. Analytics cookies load only after you give consent through our cookie banner, and you can change your choice at any time via “Cookie Settings” in the footer.
Data retention
We keep enquiry and form data only as long as necessary to handle your request and meet our legal obligations, after which it is deleted or anonymised.
Your rights
You may request access to, correction of, or deletion of your personal data, and you may object to certain processing. To exercise these rights, contact us using the details below.
Contact
For privacy questions, email privacy@hesinternational.eu or write to HES International B.V., Rotterdam, the Netherlands.